Frequently Asked Questions
I can't find an image I saw on social media on your website. Where is it?
I do my best to update my galleries at least one a month. It is likely that I simply haven't updated my website with the image yet. Stay tuned!
What are the print surfaces like?
Each print surface has been selected because of its respective display qualities - vivid/vibrant appearance and longevity - for landscape images. I offer metal, canvas and framed canvas prints. Check out the prints page for a detailed look at each option.
Are the prints signed?
Yes! All prints are signed using a custom digital signature.
How much does shipping cost?
Shipping is FREE for all print styles and sizes! Refer to calendar store page for current rates.
What is the turnaround time on prints?
The standard turnaround time from payment until arriving at your doorstep is 12-18 days. All prints are made-to-order and digitally signed. Expedited printing/shipping can be carried out for an additional fee (send me an email if are interested in expedited printing/shipping).
What if my print is damaged during shipping?
All prints are professionally packaged at the printer. That being said, damage can happen while in transit. If your packaging is noticeably damaged upon arrival and the print is damaged, please send me a photo or two, along with a brief description of the damage with 48 hours. Your print will be replaced at no cost!
What if a print develops a problem over time?
All prints are produced with professional construction. However, sometimes and on rare occasions, a print may develop a flaw. If this occurs, shoot me a message ASAP along with a photo or two of the issue. I'll see to having it fixed or replaced.
What is your order cancellation/refund policy?
Prints | All prints are custom made on a per order basis. As such, we can not offer returns or exchanges.
Fine art prints can be fragile. It is incumbent on the client to inspect the print(s) within three (3) days of receipt, for any damage.
Calendars and Postcard Sets | If you are at all unsatisfied with the purchase of your calendar or postcard set, you may return the item(s) within seven (7) days of receipt for a full refund. The purchaser is responsible for return shipping.
Do you offer image licensing for digital and/or print use?
Yes! Most images are available for digital and/or print licensing. I offer 1, 2, 5 and unlimited length licenses. License costs are calculated based on estimated audience size, length of use and type of usage. Shoot me a message if you are interested in licensing an image or visit my commercial page.
Do you offer large and/or custom prints for businesses?
Yes! I absolutely love helping businesses find the perfect prints for their space. Commercial volume discounts are available for businesses. Shoot me a message to schedule a FREE image consultation.
Can we share your images on social media?
Per social media guidelines, you are welcome to share or repost an image on Facebook or Instagram with the understanding that you properly attribute the image (tagging) using the sharing functions built into the platforms.